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Blog

IT: How to Control Automation Implementation in Your Supply Chain

In this technologically advanced world, those who are in control of running and maintaining an IT department in a global organisation must consider the idea of automation, as it prepares their...

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The Holistic Approach to Automation in Business

In the ever-changing digital world, businesses are able to secure financial confidence with innovations being done in technology to simplify and improve key operations in a business structure....

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Automation in Business: What to Expect in a Good Digital Journey

The age of extinction may just be lurking very near for most business organizations that have no plans of transforming core concepts of their business models into digital platform. In essence,...

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What to Look For in An Integration Brokerage Provider

Integration brokerage (IB) relates to a subset of IT outsourcing. It usually covers an initial integration phase and ongoing managed services. Typically it covers integration-type activities, ...

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Robotic Process Automation: Why RPA doesn’t have all the answers

Robotic Process Automation (RPA) is not the only way forward for those wishing to increase capacity while reducing operational costs. And, depending on your situation, it may not be the best...

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SaaS Cloud Security: What you need to know

When it comes to security breaches, cloud-based applications, infrastructure and software are very low risk indeed. Depending on your own level of on-premises security, moving to a SaaS model with...

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Why Technology Relationships Fail

What do Nike, Bridgestone Tires, Waste Management Industries, British Gas, the states of California and North Carolina, and Denver Airport have in common? They all sued their 3rd party technology...

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Arguments Against Putting Businesses in the Cloud, Gradually Disappearing

Why has cloud computing grown so fast in spite of what some view as serious drawbacks?

Because many of the common criticisms have a reasonable counter-argument, and because companies can’t...

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What is Robotic Process Automation (RPA)? And How Does it Help Businesses?

When we wrote a blog post about ‘Robotic Process Automation: the Future is Now!’ we had no idea that it would do as well as it has – but clearly the world is interested in robots, what they are,...

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Customer Master Data Management: Are Your 'Golden Records' Tarnished?

Every transaction with your customer can create data. And it also requires your data, to make meaning of it. The question is: where is that data stored, how is it managed, and is it accurate,...

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3 Steps to Make Business Process Automation Easier

People have been automating business processes since business was invented. But Business process automation is hard to get right. Here's why.

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4 Ways the Internet of Things (IoT) can Improve Visibility and CX

The Internet of Things (IoT) is enabling more information to be shared, more rapidly, to allow for better decisions, planning and execution. But can it really make a difference?

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From Managing by Intervention to Managing by Exception

If - like most of the companies we work with - you’re serving a diverse customer base, you’ll probably recognise this problem: much as you’d like customers to all behave in the same way, they...

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