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Blog

Digital Laggards Don’t Need to Pay the Price for Delayed Supply Chain Digitisation

There’s already a fear of digitisation and how it is being brought into businesses, regardless of disruption. But it doesn’t have to be painful.

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What Does Structured and Unstructured Data Mean in Automation?

Data is at the core of all organisations; customer data, product data or business data. Customer information that comes through on an email might be ‘digital’ but it isn’t digitised. This means...

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Is Process Automation Really that Confusing?

Automation has been around in some form or another since the 30’s, with machines being used to complete simple tasks such as repetitive work in the production of automotive, appliances, beverages,...

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The Holistic Approach to Automation in Business

In the ever-changing digital world, businesses are able to secure financial confidence with innovations being done in technology to simplify and improve key operations in a business structure....

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Artificial Intelligence and Intelligent Automation: The BIG Difference

With the continuous growth of technology, the rise of the machines is finally here. Through Artificial Intelligence and Intelligent Automation, the world is undergoing transformation on a major...

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When 75% Automation is Not Enough… What to do Next.

The inherent complexities of global supply chains makes them an ideal target for automation projects. Many organisations have already embarked on digital automation projects to help them achieve...

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Supply Chain Automation: Where to Start for Maximum Impact?

The goal of automation is not new. When the plough was first invented – that was automation. When the car was first used instead of a horse – that was automation. When typewriters came in, and...

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What Does Automation Really Mean?

Automation is a term that’s used widely and crops up in all kinds of industries – and thereforemeans different things to different people. But, at the core, it’s simply a way of using technology...

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Automation Implementation: How We Manage the Process

As a managed service provider the onus is on us to manage the implementation. Our aim is tomake this as easy as possible for you. You won’t need a huge implementation team; all we need isa small...

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Touchless vs. Cashless Transactions – the Future of the Supply Chain

Imagine a perfect supply chain world where goods are transferred, painlessly and error-free, from one end of the order-to-cash process to the other… Now, imagine that this process can be done...

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The Uphill Struggle of a Customer Service Rep

High turnover rates for customer service representatives (CSRs) are prevalent globally, with some variation from country to country. It’s perhaps not surprising to find that those working on the...

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5 Benefits to Automating Data Entry in Your Customer Service Department

How could your business be different/better if the majority of your customers’ orders hit your ERP system automatically? 

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5 Ways Automated Order Entry Helps Increase Sales

In this article, we focus on just one area of your business – customer service – and show that by just automating a single process – order entry – you can have widespread positive impact in your...

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How to Automate and Where to Start in Your Business

Because the supply chain sits in the heart of your organisation’s operations, you’ll need cross department buy-in and support from all areas of your organisation, including: IT, finance, HR,...

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5 Processes in Your Order to Cash System that are Ideal for Easy Automation

As an end-to-end Order to Cash managed service provider, we are used to seeing automation transform entire supply chains. We’ve seen time and time again how automation frees up cash and releases...

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How to Create a Realistic Automation Strategy for your O2C Transformation Project

When planning to automate your supply chain, many potential barriers quickly come to light. According to a 2014 Peerosity Survey*, the two main barriers to automation within order to cash are:

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Robotic Process Automation: Why RPA doesn’t have all the answers

Robotic Process Automation (RPA) is not the only way forward for those wishing to increase capacity while reducing operational costs. And, depending on your situation, it may not be the best...

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CXOs: How to Execute Multiple Projects At Once

As a C-level Exec it's important to find strategic commonalities across the different business departments. Whether it's customer satisfaction, account growth, reducing resource or even...

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Coping with Change: 9 Inspirational Ways to Help Your Employees

Encouraging employees to embrace business change is one of the great challenges for a modern leader. When it comes to embracing technological change, it’s no different – except, perhaps, in scale....

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Arguments Against Putting Businesses in the Cloud, Gradually Disappearing

Why has cloud computing grown so fast in spite of what some view as serious drawbacks?

Because many of the common criticisms have a reasonable counter-argument, and because companies can’t...

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