OmPrompt Blog

Automation in Toyota: It’s Not About Removing People, it’s About Empowering Them

MITSloan Talks About AI, How Does it Support A Competitive Edge in the Supply Chain?

Digital Laggards Don’t Need to Pay the Price for Delayed Supply Chain Digitisation

If Tennis Can Achieve Real-Time Alerting, So Should The Supply Chain

Aldi is Setting the Payment Standards, How Can You Get Ahead of the Supply Chain Game?

IT: How to Control Automation Implementation in Your Supply Chain

What Does Structured and Unstructured Data Mean in Automation?

Is Process Automation Really that Confusing?

Healthcare: Why Customer Service is a Differentiator and Not a Cost-Center

The Holistic Approach to Automation in Business

Automation in Business: What to Expect in a Good Digital Journey

What Will Happen To Customer Service If We Don’t Embrace Automation?

Artificial Intelligence and Intelligent Automation: The BIG Difference

Why RPA Can't Work in Isolation

OmPrompt Named Gartner Cool Vendor in Cloud Computing for 2017

When 75% Automation is Not Enough… What to do Next.

Supply Chain Automation: Where to Start for Maximum Impact?

How Can You Transform Your Customer Service Department?

What to Look For in An Integration Brokerage Provider

OmPrompt Releases Teach&Learn, Their Cognitive Automation Solution

What Does Automation Really Mean?

Automation Implementation: How We Manage the Process

Touchless vs. Cashless Transactions – the Future of the Supply Chain

3 Key Automation Technologies that Make Life Easier in Customer Service

The Uphill Struggle of a Customer Service Rep

5 Benefits to Automating Data Entry in Your Customer Service Department

5 Ways Automated Order Entry Helps Increase Sales

How to Automate and Where to Start in Your Business

OmPrompt Expands EDI Connections for UKs Top Retailers

5 Processes in Your Order to Cash System that are Ideal for Easy Automation

How to Create a Realistic Automation Strategy for your O2C Transformation Project

Robotic Process Automation: Why RPA doesn’t have all the answers

OmPrompt Brings Cognitive Automation to the Supply Chain

SaaS Cloud Security: What you need to know

CXOs: How to Execute Multiple Projects At Once

Why Technology Relationships Fail

5 Reasons to Automate Customer Service in Healthcare

OmPrompt Appoints Tim Flinders as Chief Development Officer

Coping with Change: 9 Inspirational Ways to Help Your Employees

Arguments Against Putting Businesses in the Cloud, Gradually Disappearing

What’s Stopping You from Making ‘The Perfect Order’ a Reality?

Future-Proof your Business by Streamlining Your Supply Chain

What is a Hybrid Supply Chain?

The B2B Supply Chain is Evolving. Which Technologies will be Core to this Evolution?

Searching for the Ultimate End-to-End Decision-Making Tool

The Secret to Achieving Process Automation Success: Don't Automate, Obliterate

Business Process Automation: Hot Advice from Automation Experts

What External Factors Could Impact the Effectiveness of Your Supply Chain?

OmPrompt’s 100% Visibility Solution will Revolutionise Automation in the Supply Chain.

A Conversation About Big Data

Supply Chain Challenges: it’s Complicated – but it Doesn't Have to Be!

Customer Experience: Hot Stats, Advice and the Future.

Why it's Time to Embrace Supply Chain Automation

How to Get the Best from Vendor-Managed Inventory

OmPrompt Launches New Automated Data Extraction Automation Solution

7 Hottest Supply Chain Trends: the Best-of-the-Best articles – Summarised

The Customer is Always in Control (and Right). Or are They?

Customer Centricity - It Ain't Easy But it is Critical

Supply Chain Improvement: Why You Should Staple Yourself to a Claim

How Does OmPrompt Work? The Mysteries, Revealed

Available To Promise: Ideal Solution or ERP Disaster?

Wonder Woman Works at OmPrompt

Why you Should use a Managed Service to Automate your Supply Chain

Can Humans and Robots Work in Perfect Harmony?

What Does Order-to-Cash Automation Mean?

What Makes a Great Customer Experience?

Could Big Companies like GSK Benefit from Order Management Solutions?

Is "Staff Redeployment" a Euphemism?

Crisis and Opportunity – What’s the Root of your Order Processing System Failures?

Don't be Afraid of Process Automation! (Change is Good.)

OmPrompt Expands its Automation Footprint

What do the World Health Organisation, Merck and O2C have in common?

What’s the Perfect Order and Why is it Relevant Now?

How Supply Chain Automation Makes Your Enterprise a Better Place to Work

What is Robotic Process Automation (RPA)? And How Does it Help Businesses?

OmPrompt’s Unsung Heroes

Lean vs. Automation: how to go from Black Belt to Master!

Touchless Order Processing is Not Only Possible – it’s Already Here

7 Problems that Business Process Automation can Solve

Do your Customers Have Trust Issues? Accuracy, Info and Trust - the Secret Link.

IT Standards - the Internet of Things (IoT), Confusion and the Future

5 Must-Read Supply Chain Technology Blog Posts

The 12 “Songs” of Christmas. Top Supply Chain Tunes to Get you Singing

Genpact's Incubation Program Helps Disruptive Tech Firms Generate Practical Impact in Large Companies

Festive Diversity: How Should You Thank Your Customers?

Customer Master Data Management: Are Your 'Golden Records' Tarnished?

RIP ERP. Hail the world of the IoT!

6 Warning Signs that your Order-to-Cash (O2C) Process Needs Improving

The 5 Hottest Trends in the Medical Device Supply Chain

Customer Perception: Can You Change How They Feel About You?

How to Humanise your ERP (Enterprise Resource Planning) System

7 Compelling Reasons to Automate Your Order to Cash Process

Finding Ada Lovelace at OmPrompt: 4 Stories of Technology & Diversity

Has 'Customer Service' Forgotten about the Customer?

5 Ways Bad Processes Derail Great Service 

3 Steps to Make Business Process Automation Easier

Robotic Process Automation: the Future is Now.

3 Inspirational Ways to Cope with Change

4 Ways the Internet of Things (IoT) can Improve Visibility and CX

Order-to-Cash: the Latest Trend in Business Process Improvement

3 Practical Applications of OCR Technology that make Business Easier

“Where’s my stuff?” Addressing the Supply Chain Visibility Challenge

How is EDI (electronic data interchange) like Smoke Signals?

Does Your Supply Chain Have a Seat in the Boardroom?

What Would Happen to Orders if Your Customer Service Reps Disappeared?

5 Ways to Improve Customer Communication & Relationships

Quiz: How Advanced is Your Supply Chain?

Healthcare M&A: When’s it Too Late to Merge into the Fast Lane?

The Death of the Bank Teller: a Lesson about Automation

What’s that got to do with the price of milk?

Customer Strategy – the Missing Link in the Customer Experience

Genpact Launches Cloud-Based Order Management Platform

3 Ways to Get Happy Customers & End Bad Customer Service Forever!

Will ‘Good Faith Receipting’ Change Chilled FMCG Forever?

OmPrompt Upgrades Information Security to ISO 27001:2013 Standards

Could Talent Management Give your Supply Chain a Competitive Edge?

Why Process Automation is Hard to Achieve With Software Changes

Arla achieves operational excellence with OmPrompt

15 Tips for Improving your Order-to-Cash Process

What's your Competitive Advantage?

Competitive Advantage: the Rules Are Changing. Are You Ready?

Are You Too Busy to Improve?

Where Are All the Profits? How to Fight the Squeeze on Healthcare Suppliers’ Margins.

Stryker Hits a 12-Country Home Run for Process Automation

Test Yourself: how Good is your Supply Chain Keyword Knowledge?

Why Order Checks Don’t Work in your ERP System

Greening the Supply Chain With Order Automation

Why Should You Care About Customer Automation Management?

Automate Your Paper Workflow

OmPrompt is Working to Support Customers at a Whole New Level

Rise of the Grocers

Are Broken Processes Eating your Profits?

Electronic Dictatorship - the Revolution is Now

OmPrompt Announces Five-Day Onboarding Service

Paper Chasers

Who's Afraid of Automation?

Claims automation is trending with manufacturers of short shelf-life products

OmPrompt Immunizes Against Poor Process in Order-To-Cash

Alpro Stops Processing Claims to Improve Customer Experience

Join us for the Summit for Global Process Owners

There's More to the Perfect Order Than the Perfect Order

Order-to-cash priorities

OmPrompt funded for customer automation management market expansion

OmPrompt selected as UK Pathfinder finalist

From Managing by Intervention to Managing by Exception

How Can Shared Service Centres Deal with Diversity

In Search of the Holy Grail of Successful Customer Experience

Thinking lean? Think skinny on both sides

Where's my CD?

Happy customers and getting paid faster

OmPrompt boosted to do business in India

Arla Foods uses OmPrompt to shorten order-to-cash

OmPrompt helps CML automate, reduce errors and win major account within three months

The last days of sales outstanding

Suppliers have two years to close the visibility gap with retailers

Gaps in your order-to-cash cycle put your cash at risk.

Measuring KPIs across countries is like comparing apples with pears

A workaround is not the same as building a process to manage an exception.

Management by exception

EOA shortlist Smiths Medical and OmPrompt

OmPrompt speeds claims resolution for global suppliers

John Wakeman reports from the 2013 Web Mission to India.

OmPrompt to participate in 2013 technology Web Mission to India

The quick and the cloud

The LSP money pit

No ERP for LSP?

Why are transport offices still drowning in paperwork?

I've seen what lies Beyond the Perfect Order (and it's all good)

Is it cloudy outside?

The evolution of order processing Part 2: Misadventures in technology

The evolution of order processing: Part 1 Sharing the Workload

If you’re holding the umbrella why is it still raining on your parade?

Opportunity knocks for the pharmaceutical industry

Notes on the 1-2-1 Supply Chain Excellence Summit 2011

A little love in logistics - it's what industry wants

The benefits of a connected enterprise (as seen by a senior supply chain professional)

Insourcing EDI versus outsourcing EDI, is there a third way?

Order, ship, invoice, CASH - Part 4

When is a customer services team not a customer services team?

Order, ship, INVOICE, cash - Part 3

Spring in Amsterdam and not a tulip in sight

Order, SHIP, invoice, cash - Part 2

ORDER, ship, invoice, cash - Part 1

The pros and pros of managing B2B communications from the cloud

The dumb, blind enterprise and its prospects for agility